01 : How do I make reservations?
02 : Collapsible Group Item #2
After arrival in Japan, you could make reservations via phone for "Departure Confiemed Tours" only.
First click "Course Search" and entre your available dates, and then "Departure Confiemed Tours" will be shown with sign ◎.
Reservation Number: 03-6734-5115
Business Hours: Open Monday - Saturday 09:15 - 17:30. Closed on Sunday and National holidays.
*We accept phone bookings for those already arrived in Japan only. For those not yet arraived in Japan,
make reservations via homepage.
*We accept credit card payment only. Please have your card at hand when making a call.
03 : When is the deadline for making reservations?
04 : When can I get your reply for reservations or inquiries?
05 : Can I join a tour even though I cannot speak Japanese at all?
06 : Can I join a tour single?
07 : From what age a child has to pay a tour price?
08 : When and how do I get the details for a tour such as the meeting point.
09 : Do you have any emergency contact number?
*The emergency contact number could be used at the time of emergency only. Other than that, please refrain from using it.
10 : How should I pay a tour price? Can I pay it on the day of departure?
11 : When I cancel a reservation, do you charge me the cancellation fee? In what way the tour price will be refunded?
12 : Could it happen that the tour of my reservation does not depart as planned?
13 : How do I get the refund for the tour price when the tour does not depart as scheduled?
14 : Can I join a tour with big luggage such as a suitcase?
15 : Can I smoke in the bus?
16 : What items does the tour price include? What items does the tour price not include? Are there any extra charge?
*Parts or all of above expenses will not be refunded for any participants' personal reasons.
Items not included in price :Expenses for transportation, meals, admission fees not stated in the itinerary, optional tour fees and personal expenses during the tour, e.g.: telephone, laundry or beverages.
*Tipping is not necessary.
17 : How do I know the status of a tour?
18 : Can I join a tour anywhere in the middle along the way? Can I leave a tour in the middle on the way back?
19 : Can you make reservations for hotels, trains, buses or airplanes etc for me?
20 : Can you make reservations for hotels, trains, buses or airplanes etc for me?
21 : Do you provide pick-up/sending services to/from hotel or airport?